Implicit racial prejudice against African-Americans in balanced scorecard performance evaluations

On implicit racial prejudice against infants

Because of the innocence and dependence of children, it would be reassuring to believe that implicit racial prejudice against out-group children is lower than implicit prejudice against out-group adults. Yet, prior research has not directly tested whether or not adults exhibit less spontaneous prejudice toward child targets than adult targets. Three studies addressed this issue, contrasting adu...

Performance emphasis in the balanced scorecard

least five related elements. The starting point is developing a mission that guides all subsequent efforts of the business. This leads to an analysis of the firm’s situation, and on to the formation of a competitive strategy. That strategy is subsequently implemented and— at least in theory—performance is monitored with an eye toward fine-tuning the strategy and/or its implementation. Of these ...

Performance, Compensation, and the Balanced Scorecard*

A balanced scorecard analysis of performance metrics

Many organizations have invested substantial resources in recent years to implement a balanced scorecard of performance metrics. From a historical focus exclusively on financial metrics of performance, the emphasis has shifted recently to a consideration of a portfolio of non-financial performance metrics related to customers, business process and technology. In this paper, we investigate the b...

The balanced scorecard--measures that drive performance.

Frustrated by the inadequacies of traditional performance measurement systems, some managers have abandoned financial measures like return on equity and earnings per share. "Make operational improvements and the numbers will follow," the argument goes. But managers do not want to choose between financial and operational measures. Executives want a balanced presentation of measures that allow th...